Fees & Payments Policy

Every property shows its charges as approved on Rentwell, which may include annual rent, service charge, documentation or agreement fee, a Rentwell service fee, and other approved charges. The total due is the sum of those lines. No amount is added at checkout that was not shown in the breakdown.

Fees differ by property. Rentwell does not publish a fixed fee schedule; the amounts for each property are the ones displayed on that property.

Bank transfer: pay only to the account details shown in your Rentwell dashboard and upload or submit your transfer details. A Rentwell administrator confirms receipt before the payment is marked successful.

Card payment: processed securely by Paystack. Success is confirmed only after Rentwell verifies the payment with Paystack on our servers. Card details are handled by Paystack; Rentwell does not store card numbers, CVV or PINs. Charges your bank or Paystack may apply are outside Rentwell's control.

A payment is complete only when its status shows as confirmed in your dashboard. Rentwell then records the rental, marks the property as rented and issues a receipt. Duplicate payments for the same application are blocked.

All amounts are in Nigerian Naira (₦).

Rentwell will never ask you to pay into a personal account or to share your card PIN or OTP. Report any such request immediately.